Empathy, Meet Documentation
During my time as a frontend designer at Sparkbox, I worked with their skilled editing team to turn some of my opinions into practical advice. This article is Part 1 to my thoughts around documentation. It’s followed up by Part 2, Nine Tips on Writing Empathetic Documentation for Web Developers.
I recommend taking a look around Sparkbox’s foundry as you’ll find many great thoughts on design and development there. You can find both mentioned articles of mine there as well:
